Oustside SERVICES COURSE

This program is specifically designed for:

• Beginners: Individuals with no prior golf or industry experience looking to start working in the world of golf.

• Aspiring Golf Professionals: Anyone seeking stable, professional job opportunities in high-end private, semi-private, or public golf clubs in Calgary.

• Service-Oriented Individuals: People ready to develop the right mindset, confidence, and high-level hospitality skills to connect with premium clients and stand out in Outside Services / Backshop roles.

What’s Included

• Golf fundamentals, course layouts, club types, and high-level hospitality standards.

• Professional greeting techniques, body language, equipment assistance, and handling player inquiries.

• Morning setup, cart maintenance, practice area prep, and the "Pull Bags" tee-sheet process.

• End-of-day protocols, cart and club cleaning, storage management, and next-day prep.

• Ball supply control, station setup, range vehicle operations, and target green maintenance.

• Practical Q&A scenarios covering weather delays, lost equipment, and customer complaints.

• Bonus: Illustrated Golf Glossary with terms and images for quick learning.